Returns & Exchanges
We want you to be fully satisfied with your Lofree Flow 2 typing experience; if you are not completely happy, you can return your keyboard within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the Lofree Flow 2 in its original packaging, ensuring all keycaps, cables, and accessories are included to qualify for a full refund.
Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our quality control team inspects the returned unit, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing